Solutions | Syntphony Loyalty

Partners

Empower your loyalty programs with our versatile Partners module, designed to reward members for their engagement with your brand.

From earning points through partner activities to redeeming rewards for products and services, Syntphony Loyalty streamlines collaboration with external companies, making cross-program sharing effortless.

Dual Role Capability

Partners can seamlessly participate in loyalty programs either by providing benefits to members or by offering products and services for point redemption.

Hierarchical Management

Define partner hierarchies with up to three levels (Groups, Chains, Shops) for streamlined program management and promotional activities.

Private Portal Access

Points for the customer are to be charged in each account according to the file to be received from each partner.

Enhanced Functionality

Partners have a private portal where they can manage all the campaign offers and coupons associated with their businesses. They will also have access to dashboards and KPIs on their portal. These functionalities can also be provided through integration APIs.

General Features

Loyalty Promotor

We consider partners to companies that can work with the Loyalty promotor.

Location HierarchyDefine location hierarchies for each partner, from Groups to Chains to individual Shops. This hierarchy serves as the backbone for specific accrual rules and promotional activities, ensuring a tailored approach to program management.

Tailored ActivitiesDefine specific activities for each partner to incentivize member engagement. Whether it's downloading a partner app or completing a purchase, our platform empowers partners to drive desired behaviors and reward members accordingly.

Seamless IntegrationIntegrate seamlessly with external modules for Earning and Redemption tables, simplifying the process of defining accrual rules and calculating prices. Our APIs enable both online and batch processes, ensuring flexibility and scalability.

Real-Time ProcessingSyntphony Loyalty's platform processes partner activities in real time, ensuring that all benefits are immediately reflected for members. From redemptions to enrollments, partners can rest assured that their efforts are making a tangible impact.

Private Portal AccessPartners gain access to a private portal where they can manage campaign offers, coupons, and performance metrics. With dashboards and KPIs at their fingertips, partners can track progress and optimize strategies for maximum impact.

Partners module

Cross Modules

Discover the comprehensive suite of cross modules within our solution, designed to seamlessly integrate and streamline loyalty program management.

Administration Access our secure web portal for BackOffice, where role-based configurations ensure efficient management of platform features.

Loyalty Core Harness the power of our robust rule engine, capable of supporting external events beyond payment transactions, enabling dynamic loyalty actions.

Enrollment Utilize our flexible APIs to enroll members seamlessly across various channels, empowering businesses to expand their customer base effortlessly.

Notifications Engage with customers effectively through personalized notifications delivered via push, SMS, or email, triggered by predefined rules.

Catalogue Integrate seamlessly with third-party catalogues to offer diverse benefits, including points, discounts, or coupons, enhancing the value proposition for customers.

Membership Define multilevel programs with ease, setting specific rules for each tier to drive customer progression and engagement.

Customer Services Gain a 360º view of your customers, enabling customer service teams to provide personalized assistance and support.

Monitoring & Reporting Access our comprehensive web portal for BackOffice, featuring secure role-based access for streamlined configuration and reporting.

Cross modules