Solutions | Loyalty
Gamification
The use of game mechanics in a non-game context to engage users.
We help encourage customer behaviors based on business merchant strategy.
Introducing new gamification concepts:
- Challenges
- Rankings
- Personalized goals
- Medals
- Rewards for sharing on social networks
- Status and achieved goals
This engine feeds portals, wallets, and other channels, in order to build an effective gamification system where both customers and merchants are involved.
Thanks to the loyalty engine, which allow us to generate rules that respond to events or customer’s interactions, it is possible to develop new user experiences.
General Features
Promoting
Promoting competition and creating clear goals
Giving bonus for referrals.
Creating groups of members to offer special promotions.
Ranking between users in a promotion.
Providing recognition to the members
Providing badges for completed goals.
New rewards based on badges.
New goals based on badges.
Promoting communication and publicity for the program
Rewarding shares on Social media (Example; Sharing
Redemptions, balances, ranking in a promotion, etc…).
New type of promotions
GGenerating linked campaigns with clear goals: Campaigns based on meeting previous campaigns so some paths can be done to obtain the final rewards. The member has to choose from different paths to arrive to the final reward.
Numbers for lotteries.
Cross Modules
Administration
Everilion has a web portal for BackOffice, it has secure access and role based where the configuration of the features can be managed.
Loyalty Core
A powerful rule engine that supports external events. In addition that the commonly used payment transactions, other kind of events can trigger the loyalty actions.
Enrolment
everilion platform provides APIs to make an enrollment for members of a Loyalty Program. These interfaces allow several systems and applications to enroll members from their favorite channels.
Notifications
The platform allows to send notifications (push, SMS, eMail) according to the defined rules.
Catalogue
The loyalty programs can be integrated with third party catalogues where different benefits (points, discounts or coupons) can be used.
Membership
Everilion supports the definition of multilevel programs (tiers). Each level defines some specific rules that the customer have to achieve in order to pass to the next level.
Customer services
This module provides a 360º vision of the customer in order to the customer services attend them appropriately.
Monitoring & Reporting
Everilion has a web portal for BackOffice, it has secure access and role based where the configuration of the features can be managed.
Are you ready to play the retail industry like never before?
Contact us, request a demo of our products and start driving harmony to your side.