Solutions | Syntphony Loyalty

Gamification

Involve and delight your customers with our Gamification module, establishing challenges, rankings, personalized goals, medals, rewards to share on social networks, statuses and goals achieved.

By incorporating game mechanics into your loyalty strategy, we help you create user experiences that resonate with your audience based on your business strategy.

General Features

Loyalty Promotion

This engine powers portals, wallets and other channels, in order to build an effective gamification system in which both customers and merchants participate adapted to commercial objectives. Thanks to the loyalty engine, which allow us to generate rules that respond to events or customer’s interactions, it is possible to develop new user experiences.

Promoting - User Private Area screenshot

Promoting - Users Private Area

Dynamic Campaigns

Develop linked campaigns with clear objectives, allowing members to choose between different paths to achieve rewards and encouraging deeper engagement with your brand.

Loyalty Promoting

Fostering Competition Encourage healthy competition among members by setting clear goals and offering rewards for referrals. Create excitement with group-based promotions to offer special promotions and dynamic ranking systems that keep participants motivated and engaged.

Recognition and Rewards Celebrate member achievements with badges for completed goals, new rewards based on badges and new goals based on badges.

Promoting Communication and Publicity Amplify program visibility and engagement by rewarding social media shares. Whether it's sharing redemptions, balances, or promotion rankings, our platform drives organic publicity and fosters community engagement.

Innovative Promotions Take promotions to the next level by generating linked campaigns that offer clear objectives based on the fulfillment of previous campaigns to generate different options to obtain the final rewards where the member must choose and is the main actor. Engage members with interactive experiences and exciting lottery-style promotions that will keep them coming back for more.

Cross Modules

Discover the comprehensive suite of cross modules within our solution, designed to seamlessly integrate and streamline loyalty program management.

Administration Access our secure web portal for BackOffice, where role-based configurations ensure efficient management of platform features.

Loyalty Core Harness the power of our robust rule engine, capable of supporting external events beyond payment transactions, enabling dynamic loyalty actions.

Enrollment Utilize our flexible APIs to enroll members seamlessly across various channels, empowering businesses to expand their customer base effortlessly.

Notifications Engage with customers effectively through personalized notifications delivered via push, SMS, or email, triggered by predefined rules.

Catalogue Integrate seamlessly with third-party catalogues to offer diverse benefits, including points, discounts, or coupons, enhancing the value proposition for customers.

Membership Define multilevel programs with ease, setting specific rules for each tier to drive customer progression and engagement.

Customer Services Gain a 360º view of your customers, enabling customer service teams to provide personalized assistance and support.

Monitoring & Reporting Access our comprehensive web portal for BackOffice, featuring secure role-based access for streamlined configuration and reporting.

Cross modules